Dock Ultimate · Help

Troubleshooting

The most common situations and what to do. If none of them fits, write to us.

Problems and solutions

Magic Switch doesn’t move a window.

Magic Switch works with apps that are already running: click one in the dock of the display you want. It needs the Accessibility permission; the settings show whether it is granted and link to System Settings.

In detail: Magic Switch ›, Permission status and guidance ›

Window previews show only titles.

With the Accessibility permission but without Screen Recording, previews show window titles instead of pictures. Pictures need Screen Recording and titles need Accessibility, so without both permissions no preview appears at all. The settings name missing permissions and paused picture requests; if macOS stops delivering pictures, you can try again.

In detail: Window titles without pictures ›, Window previews at the dock ›, Capture status and retry ›

Dock Ultimate doesn’t start at login.

Turn on starting at login in the settings. If macOS refuses the registration, the page explains the problem and points to Login Items in System Settings.

In detail: Open at login ›

You can’t find the settings.

Click the menu bar icon; Settings… is at the top of its menu. If you turned the icon off, open Dock Ultimate again from Finder or Spotlight.

In detail: Show or hide the menu bar icon ›

Contact support

Dock Ultimate keeps its recent messages and can copy or save a support report with the version, displays, settings and messages. The report can contain names and file paths, so read it before you send it; the app never sends it by itself. Never include your license key.

In detail: Create a support report ›, Retain and copy messages ›

Dock Ultimate for Mac

Direct edition from RogsApps.

See the priceOne license for up to 3 Macs. Price on the purchase page. macOS 14 or later.Questions? Contact support.